In an emergency, time can be of the essence. The emergency services need to know your exact location. Before you phone, get the post number from the nearest marker post on the edge of the hard shoulder. Give this to the emergency services, as it will help them to locate you.

Normally, you should only use the hard shoulder for emergencies and breakdowns. On smart motorways, the hard shoulder may be used as a running lane, but only when speed-limit signs are shown directly above it. This technology has been introduced to ease traffic congestion.

If you intend to turn right, check your right-hand (offside) mirror first. All of your mirrors should be properly adjusted to give a clear view around and behind your vehicle. They should be kept clean at all times and shouldn't be cracked or broken.

You should also make allowances for any luggage your passengers may bring on board. An average of two cases per passenger on a 50-seat coach will add about 1.5 tonnes to the overall weight of your bus or coach.

This sign gives you advance warning of a junction where the permanent sign is obscured by roadworks.

Before overtaking assess the situation. Look well ahead to see if the cyclist will need to change direction. Be especially aware of the cyclist approaching parked vehicles as they will need to alter course. Do not pass too closely or cut in sharply.

When you're driving on a smart motorway, speed limits will show above each lane. These limits are shown inside a red circle and must be obeyed. A red cross will usually appear above the hard shoulder. When the hard shoulder is being used as a running lane, an appropriate speed limit will be displayed instead.

You must take 35 hours of training every five years to maintain your Driver CPC. This can be done at any time during the five years: all at once or split into sessions of at least seven hours each. The penalties for non-compliance are the same as those for driving without a licence.

You should always plan your route. This will ensure you always drive on roads that are suitable for the size and weight of your vehicle. By planning to avoid peak travel times, you can also avoid congestion. This can save you fuel, as well as reducing your journey times.

Drinking alcohol will reduce your ability to drive safely. One drink is too many if you're going to drive.

Plan well ahead and take care if you need to move out or straddle lanes due to the length of your vehicle. Other road users may not understand your reasons for doing this and may try to pass on your left. Check your mirrors before and as you turn. It's better to use extra space on the road you're leaving than to find there's not enough room when you turn in.

You must be able to stop safely in the distance that you can see to be clear ahead. This will be the distance illuminated by your headlights or by street lights and will generally be less than you can see in daylight.

Some buses are equipped with air or hydraulic systems that allow the step level to be lowered. These are known as kneeling buses and have been designed to allow people to board more easily. Don't forget to raise the step again before moving off.

Plan ahead and use your endurance brake (retarder) to help keep your speed in check on long downhill gradients. This can help to prevent your brakes from overheating and fading.

Tailgating' - travelling too close to the vehicle in front - is very dangerous, because it doesn't give you enough distance to stop safely. Leave at least a two-second gap in good conditions, and increase this to four seconds in wet weather.

When diesel fuel spills onto the road, it makes the road surface extremely slippery. This can cause danger for all types of vehicle, but particularly for those with two wheels, which rely on their tyres' grip to remain upright.

If passengers have access to your coach, it must never be left unattended. In particular, they mustn't be able to get into the cab area of the vehicle. You or another responsible person must always be there to supervise the coach.

It's essential that all wheel nuts are tightened to the specified torque with a calibrated torque wrench. The wheel nuts, fixings and markers should be checked every day before you start your journey.

Continuous use of the brakes on a long downhill gradient can cause them to overheat and become ineffective. This is called brake fade. You should use a low gear to enable the engine's braking effect to help control your speed. Also use the vehicle's retarder, if fitted. As well as reducing the likelihood of brake fade, this helps to keep air pressure in the tanks.

Pedestrians who are part of an organised walk using the road at night should wear bright or reflective clothing. The walker in front should display a white light, while the one at the back should display a red light. Be particularly careful, slow down and give the walkers plenty of room.

This shared route is for pedestrians and cyclists only. Be aware that, when it ends, the cyclists will be rejoining the main road.

You have a legal responsibility to make sure that your vehicle is fully roadworthy. Daily walk-round checks give you the chance to look for any defects with your vehicle.

Some vehicles are fitted with an audible warning that sounds when the vehicle is reversing. This is an effective way to warn pedestrians and other road users of a reversing vehicle, but it doesn't take away the need to use effective observation all around your vehicle before and while you're reversing. Don't use the device in built-up areas between 11.30 pm and 7.00 am. Have consideration for the residents and don't disturb them with excessive noise.

If you're involved in an incident in a tunnel, be aware of the danger this can cause to other traffic. You should immediately switch on your hazard warning lights and switch off your engine.

Vehicles over the weight shown on the sign may not use the bridge ahead. You must know the weight of your vehicle, including any load. With this knowledge you should plan your route in advance, so that you don't come to a bridge you can't cross. That way, you'll avoid delays and save time and fuel.